TERMS & CONDITIONS

Welcome to SUGIFIT TRAINING LTD ("SUGIFIT," "SUGISPIN," "we," "us," or "our"). By accessing or using our website and services, you agree to the following Terms of Service ("Terms"). Please read these Terms carefully before using our services.

PRIVATE POLICY

1. Use of Our Services

SUGIFIT and SUGISPIN provide fitness training, indoor cycling classes, personal training, and other related fitness services (collectively, "Services"). By using our Services, you represent and warrant that:

  • You are at least 16 years old and have the legal capacity to enter into a binding contract.

  • If you are under 16 years old, you must have parental or guardian consent to use our Services.

Our Services are intended for personal, non-commercial use only. You may not use our Services for any unlawful or unauthorized purpose, or in any manner that violates these Terms or the rights of SUGIFIT TRAINING LTD and associated businesses, SUGIFIT, SUGISPIN, or any third party.

2. Changes to Our Services

SUGIFIT and SUGISPIN reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, for any reason, and without prior notice. We will not be liable to you or any third party for any modifications, suspensions, or discontinuations of our Services.

3. Pricing & Payments

All pricing for services offered by SUGIFIT TRAINING LTD and its associated businesses, including but not limited to SUGIFIT and SUGISPIN, is subject to change at any time without prior notice. We accept cash, Visa, Mastercard, and debit card payments in the studio. By purchasing any paid service, you agree to pay the applicable fee at the time of purchase.

SUGIFIT TRAINING LTD reserves the right to adjust pricing at its discretion. Any changes to fees will be communicated in advance before taking effect. All sales are final, and payments are non-refundable.

4. Intellectual Property

All content on the SUGIFIT TRAINING LTD website and provided as part of our Services, including but not limited to text, graphics, logos, images, and software, is the property of SUGIFIT TRAINING LTD or our licensors and is protected by Canadian and international copyright and trademark laws. You may not use any content for any commercial purpose without the express written consent of SUGIFIT TRAINING LTD.

5. User-Generated Content

By posting or submitting any content on or through our Services, including but not limited to comments, reviews, and photographs ("User-Generated Content"), you grant SUGIFIT TRAINING LTD a perpetual, irrevocable, non-exclusive, royalty-free, fully-paid, worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display your User-Generated Content. You represent and warrant that you own or have the necessary rights and permissions to grant this license for any User-Generated Content you submit.

SUGIFIT TRAINING LTD does not endorse and is not responsible for any User-Generated Content. We reserve the right to remove any User-Generated Content for any reason, at our sole discretion.

6. Disclaimer of Warranties

SUGIFIT TRAINING LTD provides our Services on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of our Services or the information, content, materials, or products included on our Services. To the full extent permissible by applicable law, SUGIFIT TRAINING LTD disclaims all warranties, express or implied.

7. Liability Waiver

By using our Services, you acknowledge that indoor cycling and other fitness activities involve inherent risks, including but not limited to the risk of physical injury. You voluntarily assume all risks associated with participating in our Services and release SUGIFIT TRAINING LTD, our employees, contractors, and affiliates from any and all liability for any injury or damage you may suffer as a result of your use of our Services.

You are solely responsible for determining if you are physically fit and properly trained to participate in our Services. It is your responsibility to consult with a physician prior to beginning any fitness program. If you have any health or medical concerns, you should not participate in our Services.

You agree to indemnify and hold SUGIFIT TRAINING LTD, our employees, contractors, and affiliates harmless from any and all claims, damages, expenses, and liabilities arising out of or related to your use of our Services. This liability waiver is intended to be as broad and inclusive as permitted by the laws of the Province of Saskatchewan and the laws of Canada. If any portion of this waiver is found to be invalid, the remainder of the waiver shall remain in full force and effect.

8. Cancellations/No Shows

Class Cancellations

  • Cancellations must be made at least 12 hours before the scheduled start time. Cancellations can be done through your online account or the SUGI STUDIOS app.

Late Cancellations

  • Any cancellation made less than 12 hours before the class, or failure to check in at least 5 minutes prior to the class start time, will result in the forfeiture of the ride or training credit.

  • For clients with an Unlimited Membership, including the INTRO package, a $10 late cancellation fee will apply.

No Shows

  • If a class is missed without prior cancellation, resulting in a "no-show," you will forfeit your ride credit.

  • For clients with an Unlimited Membership, a $20 no-show fee will apply.

  • No refunds or credits will be issued for missed classes, late cancellations, or no-shows.

Class Cancellations by SUGIFIT TRAINING LTD

In the event of a class cancellation by SUGISPIN due to unforeseen circumstances, the ride or training credits will be returned to affected clients.

SUGISPIN Strict 'Locked Door' Policy:

For safety reasons, to protect our staff and riders and to enhance your experience, we have a strict 'locked door' policy in place. Once a class has begun, we are unable to admit anyone into the spin room. Please ensure to arrive promptly.

9. Membership Changes or Cancellations

  • A 1-month notice is required for any changes or cancellations to your membership.

  • Memberships are non-refundable and non-transferable.

10. Waitlist Policy

Automatic Enrollment

  • If a spot becomes available, riders on the waitlist will be automatically added to the class and notified.

Removal from Waitlist

  • If you are unable to attend after being added to the class from the waitlist, it is your responsibility to remove yourself from the waitlist before being added. This helps avoid penalties.

Standard Cancellation Policy

  • Once added to a class from the waitlist, the standard cancellation policy will apply.

11. Retail & Merchandise

  • All other merchandise sales are final.

12. Membership & Refunds

  • All memberships and class purchases are non-refundable and non-transferable.

13. Facility & Lockers

  • Cubbies and hooks are provided for personal belongings. The studio doors lock once class starts. SUGISPIN is not responsible for any lost, stolen, or damaged items.

14. Code of Conduct

  • Riders should be respectful to instructors, staff, and others. Disrespectful behaviour may result in removal from class or termination of membership without refund. We reserve the right to refuse service to anyone.

15. Acceptance of Terms

  • By creating an account, booking, and attending classes, you agree to these terms.

16. Third-Party Links

  • SUGISPIN is not responsible for external website content, policies, or practices.

17. Contact

For questions, please contact us at sugispin@gmail.com or call / text 306-382-7844